Are guests background screened?

Yes, at Haven Stays, we prioritize safety and security by conducting thorough background screenings for all our guests. This process helps ensure that every guest meets our high standards, providing peace of mind for property owners and fellow guests. Our commitment to security is a key part of delivering an exceptional stay experience.

What is the duration of your leases?

We typically sign 2-3 year leases, but our ultimate goal is to build long-lasting, trustworthy relationships with our property owners. This commitment ensures stability and consistency, making our partnerships beneficial for the long term. We prioritize maintaining a positive and enduring connection with you.

How long do guests typically stay?

Guests can stay anywhere from 5 days to several months, depending on their exact needs. Whether for a short business trip or an extended remote work assignment, we offer flexible stay options to accommodate every requirement. This adaptability ensures each guest's unique preferences are met, providing a comfortable and convenient experience.

How do you know who’s booked the space?

Prior to arrival, all guests are thoroughly screened. We use secure smart locks that provide unique access codes for each guest, ensuring only authorized individuals can enter. Additionally, with your permission, we utilize WiFi-enabled security cameras on the exterior of our units to monitor for any unwarranted visitors, enhancing security and peace of mind.

How do you prevent parties?

At Haven Stays, we implement a robust three-step security system to prevent parties and ensure our properties remain in excellent condition.

First, we screen guests thoroughly before arrival to identify and prevent potential party-goers.

Second, we use smart locks and security cameras to monitor for large group gatherings.

Most importantly, we employ noise detection monitors that alert us if noise levels exceed a certain decibel, allowing us to intervene promptly. This approach helps maintain our trust with property owners and the platforms we work with.